HomeCancellation/Refund Policy for Participants

Cancellation/Refund Policy for Participants

All P.R.I.M.E. Finance conference cancellations and requests for refunds must be made in writing as indicated below. Requests must be sent to the P.R.I.M.E. Finance Secretariat at secretary@primefinancedisputes.org. Telephone requests will not be honoured.

Full Refunds – More than 15 Days Notice

To receive a full refund, P.R.I.M.E. Finance must receive a written request no later than 15 days prior to the first day of the conference.

50% Refunds – Less than 15 Days Notice

Any requests for refunds that P.R.I.M.E. Finance receives within 15 days of the start of the conference will be subject to a 50% refund.

No Refunds – Within 1 Week

A request for a refund that P.R.I.M.E. Finance receives within one week of the start of the conference will not be eligible for a refund.

Emergency Illness or Death of Registrant or Immediate Family Member

Refunds may be granted if an attendee is unable to attend the Conference due to a family death, illness, or other extraordinary circumstance. In such a circumstance, the P.R.I.M.E. Finance Secretariat must be contacted by e-mail.

Substitution Policy

At no additional cosst, registrants may send a substitute in their place in lieu of requesting a refund. The Secretariat must be informed of such substitution up until 4 days before the first day of the conference. After that, P.R.I.M.E. Finance cannot guarantee it will accommodate the substitution request.

All costs related to the refund of registration fees shall be born by the registrant.

Do you have questions about our cancellation/refund policy? Please contact us asecretary@primefinancedisputes.org